ACTIA, a pioneer in connected mobility solutions, is in the running for the Eurobike Award with its Smart Rider mid-drive motor. This motor represents a major breakthrough in the sector; it is the first on the market designed on the basis of open architecture. This architecture allows advanced connectivity based on the SDV (Software Defined Vehicle) concept derived from ACTIA’s automotive experience.
This architecture provides a comprehensive range of connected services to support every player in the micromobility value chain: cyclists, brands, fleet managers, and manufacturers throughout the EAB life cycle. The integration of these services, ranging from remote diagnostics to custom riding modes, is now setting a new standard in the sector.
Let’s see how ACTIA advanced connectivity is transforming the micro-mobility experience for every user and redefining the landscape for all stakeholders involved.
ACTIA advanced connectivity: an interactive experience for cyclists
With the ACTIA E-Bike app (available for iOS & Android), the cyclist’s experience is interactive and connected, with a host of features to enhance every journey.
Charting the course with confidence
For trusted navigation, cyclists can record their route and view their personal statistics using their smartphone and the built-in sensors. Moreover, level 1 diagnostics can be used to identify and correct basic faults, or to access the user manual.
An EAB constantly operating at the highest level
Updating the software via the application will ensure that the electric bike is always up to date with any changes or optimisations, whether regulatory, functional, or safety related.
Ensuring a worry-free ride
For complete peace of mind, ACTIA electric bikes are equipped with an anti-theft function and offer access to the GéoVélo app for secure navigation.
Pushing the limits
To push themselves, cyclists can customise the behaviour of their EAB and obtain a made-to-measure assistance profile. An interactive dashboard (widget), tailored to their needs, can be used to monitor performance in real time. With a degree of user interface customisation that is unique on the market, interaction with the EAB is seamless and intuitive: for an exceptional user experience.
Dedicated services for EAB brands and their networks with ACTIA advanced connectivity
Thanks to comprehensive level 2 and 3 remote diagnostics and a personalised application, brands benefit from customised support in line with their specific needs, making it easier to get their products to market.
Customer satisfaction at the heart of the brand
ACTIA puts customer satisfaction at the heart of its approach, by ensuring comprehensive remote diagnostics for EABs. This feature makes repairs quick and easy, and provides direct, secure access to e-bike data and parameters.
Simplified after-sales service
To make it easier to market and operate EABs, ACTIA offers comprehensive remote diagnostics. This feature streamlines the after-sales service process and makes it easy to efficiently manage the bikes’ history and their parameters.
Personalised support
ACTIA supports its customers at every stage, from defining solutions to their customisation. Thanks to its configurable software and hardware solutions, EAB brands can tailor the user experience according to specific needs. This support guarantees a response aligned with each customer’s requirements, ensuring an optimal and differentiated customer experience.
Data telemetry for optimum performance and predictive maintenance
Using data telemetry, ACTIA helps manufacturers to gather information on the use and operation of electric bikes, so they can optimise the design and performance of their products.
This technology also helps to improve offers and equipment by providing valuable information for the development of new models and the continuous improvement of existing products.
By collecting functional and usage data, predictive maintenance makes it possible to anticipate potential problems before they occur, effectively reducing downtime and extending the life of electric bikes.
This helps brands and their networks to stand out on the market by offering simple, high-performance industrial solutions that meet consumers’ needs more precisely and efficiently.
Comprehensive solutions for fleet managers
The ACTIA micromobility web platform provides remote access to EAB diagnostic data and can be used to view system software updates. Fleet management, which can be integrated into the system, ensures optimum monitoring of the electric bikes on the network, adapted to all fleet types.
Optimised management for all fleet types
ACTIA offers a fleet management interface via its advanced telematics, giving the manager total autonomy. The user-friendly interface and open specifications pave the way to optimal fleet management, whether for bike fleets available:
- via self-service,
- for hire,
- through free-floating services (with geofencing option).
Real-time monitoring and performance optimisation
The customer platform and communication application provide real-time monitoring of the EAB fleet, for optimised management of the entire fleet. Using these tools, managers can monitor the performance of e-bikes and make informed decisions to improve operational efficiency.
Production optimisation for manufacturers and assemblers
ACTIA offers solutions to optimise production for electric bike manufacturers and assemblers
Traceability and interlocking operations
To secure production, ACTIA offers tools for traceability and interlocking operations, thereby guaranteeing the reliability and quality of the bikes produced.
Configuration and functional testing
ACTIA makes it possible for product lines to be configured/customised “at the last minute” and integrates functional tests to ensure the compliance and performance of electric bikes from the moment they are manufactured.
Concrete example: Vélo Occitan, an innovative project in the Occitanie region
ACTIA engages in innovative initiatives in the Occitanie region, where connectivity will play a crucial role. The Vélo Occitan project put forward by ACTIA and other local entities, including bicycle manufacturer FlyingCat, was recently selected in connection with tenders for experimental projects, specifically the development of a long-term hire service for secondary school students and regular train users.
ACTIA offers advanced connectivity to Vélo Occitan, which will enable the data recorded on bicycles in circulation to be collected and analysed, thereby helping to guide decisions on continuing projects and optimising bicycle performance during their deployment.
Conclusion
ACTIA stands out for its expertise and know-how in the field of connectivity, positioning this characteristic at the heart of its offer. Drawing on its experience in the automotive sector, the group is successfully applying its skills to micromobility, offering high-performance, reliable solutions to meet market demands.
Customisation and brand identity are also at the heart of ACTIA’s approach. Through configurable software and hardware solutions, the equipment manufacturer makes it possible for e-bike brands to create unique user experiences in line with their identity and specific features.
Finally, proximity and local partnerships are among ACTIA’s fundamental values. With an enterprising spirit and a culture of close collaboration with its customers, the company is responsive and adaptable, ensuring a rapid response to the changing needs of the micromobility market.
We look forward to seeing you at the PRODAYS trade show from 23 to 25 June 2024 at the MEETT convention centre in TOULOUSE and at the EUROBIKE trade fair from 3 to 7 July 2024 in Frankfurt – Germany
